Participants will delve into the DMAIC method to manage continuous improvement projects; they will be able to plan, execute, and control variability reduction initiatives, identify and analyze root causes of defects, implement effective solutions, and ensure sustainable process improvement to enhance quality and reduce costs.
They will understand the basic concepts of Lean and Six Sigma to identify and eliminate unnecessary activities; they will practice production line diagnostics, apply continuous improvement tools such as 5S, the 7 Wastes, and Visual Management, and learn to map processes and use basic KPIs to optimize operational efficiency and productivity.
They will identify and eliminate root causes of defects using tools such as SIPOC, Cause-and-Effect Tree, and the 7 Basic Tools; they will learn to define improvement projects using A3 thinking, plan Kaizen actions, manage metrics such as OEE, and establish management dashboards to ensure quality outcomes in products and services.
They will reduce process variability and eliminate defects by applying statistical tools such as SPC, ANOVA, and DOE; they will measure the "Voice of the Customer" with QFD, design data-driven control plans, use SMART metrics and Balanced Scorecards, and manage improvement projects to optimize productivity and performance in their organizations.
They will improve process efficiency and reduce defects and costs through advanced techniques: they will manage agile projects with SCRUM, perform advanced experimental designs (fractional, split-plot, and time series), apply regression and response surface analysis, implement Lean Industry 4.0 and Gemba Walk concepts, and develop coaching skills to lead continuous improvement initiatives.
